Policies

Agreement to these terms

These Terms of Service (“Terms”) govern your use of quantumlooplearning.com (the “Site”) and any consultation, seminar, custom system or other service you purchase from Quantum Loop Learning (“QLL,” “we,” “us”). QLL is a division of Mashene Music, LLC, a Nevada limited liability company, and Mashene Music, LLC is the party you contract with and pay. By using the Site or purchasing a service, you agree to these Terms. If you are purchasing for a company or organization, you confirm you have authority to bind it.

Our services

We offer private consultations, corporate seminars, and the design and build of custom AI agentic systems, along with diagnostic apps hosted on separate websites. Descriptions and prices are shown on our Pricing page. The scope of any custom system is defined in a written quote or proposal, which forms part of your agreement with us.

Prices, billing and payment

• All prices are in U.S. dollars and do not include any applicable taxes, which will be added where required.
• Payments are processed by Stripe or PayPal and billed to Mashene Music, LLC, the parent company of Quantum Loop Learning. Mashene Music, LLC will appear on your receipt and card or bank statement.
• Seminar pricing is per person, for groups of 2 to 25 people per session. Larger groups are scheduled as additional sessions.
• Payment is due at booking unless we agree otherwise in writing. For custom systems, a deposit is due before work begins, and the remaining balance is due as set out in your quote.
• We may change our prices at any time. Changes do not affect services already paid for.

Scheduling, cancellations and refunds

Cancellations and refunds are governed by our Refund Policy below, which is part of these Terms.

Your responsibilities

You agree to provide accurate information, to make the people, access and materials needed for your service available as scheduled, and to use our services and the Site only for lawful purposes. You may not interfere with the Site, attempt to gain unauthorized access to it, or copy or resell our materials without permission.

AI tools and third-party services

Our methods use artificial intelligence tools, many of which are provided free of charge by third parties. We do not own or control those tools, and their features, availability, pricing and terms may change at any time. AI-generated output can be inaccurate, incomplete or out of date. You are responsible for reviewing and verifying any output before relying on it, and for your use of third-party tools under their own terms. Nothing we provide is legal, financial, tax, medical or other professional advice.

Intellectual property

The Site and our seminar and training materials, including text, graphics, logos, videos, methods and the Quantum Loop Learning name, are owned by Mashene Music, LLC and protected by law. When you purchase a service, you receive a non-exclusive, non-transferable license to use the materials provided to you for your own internal business or personal purposes. You keep ownership of the information and content you provide to us. Ownership and licensing of custom-system deliverables are set out in your quote; unless the quote says otherwise, you receive the right to use the delivered system for your business once it is paid for in full, and we keep ownership of our pre-existing tools, templates and know-how.

Testimonials and feedback

If you give us a testimonial, photo or feedback, you allow us to use it to describe and promote our services. You may ask us to remove a testimonial at any time.

No guarantee of results

Results depend on many factors outside our control, including how you apply what you learn. We do not guarantee any particular business, financial or other outcome.

Disclaimer of warranties

To the fullest extent permitted by law, the Site and our services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

Limitation of liability

To the fullest extent permitted by law, Mashene Music, LLC, Quantum Loop Learning and their owners, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the Site or our services. Our total liability for any claim relating to the Site or our services is limited to the amount you paid us for the service giving rise to the claim.

Indemnification

You agree to defend, indemnify and hold harmless Mashene Music, LLC and Quantum Loop Learning from claims, losses and expenses, including reasonable attorneys’ fees, arising from your misuse of the Site or our services or your violation of these Terms.

Links to other websites

The Site links to other websites, including our diagnostic apps and third-party services. We are not responsible for the content or practices of websites we do not control.

Governing law and disputes

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law rules. Any dispute will be resolved exclusively in the state or federal courts located in Clark County, Nevada, and you consent to their jurisdiction. Before filing any claim, both parties agree to first try to resolve the dispute informally by contacting the other in writing.

General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, together with any written quote for your service, are the entire agreement between you and us about their subject. We may update these Terms from time to time; the “Effective” date above shows when they last changed, and the version in effect when you purchase applies to that purchase.